Event Info – Access
- Accessible Venues
- Access Team Site Location
- Entertainment Zone Wheelchair accessible toilets and showers
- Camping On-Site
- Assistance Animals
- Wheelchair Loan
- Electric scooter re-charging and storage
- Hearing Assistance
The National Folk Festival welcomes all festival-goers and makes every effort to ensure that the program is accessible to everyone. Our Festival team is continually working on ways to improve the site and the Festival experience for our patrons with a disability.
Please read the information below to assist in making your Festival visit both enjoyable and comfortable. For further information, contact the Festival on 02 6262 4792.
All performance venues and workshop spaces on the Festival site are accessible with seating arrangements to accommodate a variety of needs. The Festival has a number of venues, some which are onsite buildings and others that are located on grass including The Marquee, The Scrumpy, The Majestic, The Piazza, The Borderland, The Carnival Stage, The Flute and Fiddle and the Stock Camp.
Specific access points will be available for these particular venues and made visible onsite.
Access Team Site Location
During the Festival, information about services and facilities for people requiring assistance is available from the Access Team, located at the back of the Quokka Pavilion, adjacent to the Festival Shop. Access Team volunteers are also available to assist patrons with disabilities, during their Festival stay. The Access Team can be contacted from 9 to 13 April, 2020 between 9am and 7pm on 0406 375 694.
Primary carers will be admitted free of charge when accompanying a ticket holder with a disability who is carrying a Companion card issued by their State or Territory government. These tickets will be issued once the appropriate documentation is sited at the gate on arrival. Please ring the Access Team if you need help.
For the 2020 Festival, Disability Parking will be available in two locations. The main Disability Car Park is located behind the Grandstand on the Flemington Rd side of the site (see map below).
To access this car park please enter the site via the Campground entrance at Gate 7, off Old Well Station Rd.
There is also disability parking available in the Main Festival Car Park at Gate 7.
To use a Disability Car Park, you must have a government issued (any state or territory) Disability Parking Permit displayed in the window of your vehicle.
Note: this parking is strictly limited and available on a first come first serve basis. Spaces are not reserved.
Entertainment Zone Wheelchair accessible toilets and showers
- Wheelchair accessible toilets are available in the Fitzroy and Budawang pavilions, the Conference Centre, the Session Bar, the Cotter Campground, adjacent to the Mallee and in the Access Campground.
- Wheelchair accessible showers are available in the Fitzroy, adjacent to the Mallee, the Coorong pavilion, the Cotter Campground and in the Access Campground.
The Festival Access Campground is conveniently located a short walk from the Festival Entertainment Zone along the Flemington Road side of the site.
People with a disability or a condition requiring access to power for medical equipment must submit a Disability Camping Registration Form (download below) to secure a space in the Access Campground.
Spaces in the Access Campground are allocated by need and when necessary, overflow spaces may be allocated in different areas of the campground.
For all disability camping enquiries please contact the Festival office 02 6262 4792.
Please note we are unable to guarantee accessible camping and access to power if a form has not been submitted prior to Friday 13 March 2020.
Download the form here: 2020 Access Camping Form
Only guide dogs, hearing dogs and assistance animals (an animal that has been trained to assist a person to alleviate the effect of their disability) are allowed onto the Festival site, including the campground.
All guide dogs, hearing dogs and trained assistance animals must be on a lead, clearly identified and with their owner at all times while on the Festival site. Under no circumstances are these animals to be left unattended at any time.
If you need to bring a guide dog, hearing dog or trained assistance animal onsite, you must submit an Assistance Animal Registration Form. Please note that we will require a copy of the document showing your Proof of Assistance Animal Training or Public Access Test Pass.
Note that persons with guide dogs, hearing dogs and trained assistance animals may be liable for any injury, loss, or damage caused by their assistance animal while it is on the Festival site.
For more information please see the registration form: Assistance Animal Form
Wheelchairs (manual only) can be borrowed for up to 4 hours. They are available from the Access Team. On site, you will need to visit the Access Team in the Quokka building to book a time. If you require a wheelchair for the duration of the Festival, please make alternate arrangements.
Electric scooter re-charging and storage
Visitors with electric scooters can re-charge and store them overnight in a secure location. Contact The Access Team for more details.
FM Hearing assistance will be provided in the Budawang building for patrons.
Receivers will be available with a neckloop for patrons wearing hearing aids or cochlear implants with a “T” or telecoil capability. Receivers are also available with headphones.
Receiver units can be borrowed from the Festival Office free of charge. A copy of your credit card details will be held for security. Receivers need to be returned daily for re-charging.