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Festival Office
Pre, During and Post Festival

The Festival Office is the main point of contact for information about the Festival for our patrons as well as NFF volunteers and staff. You’ll be answering questions and providing information, both in person and over the phone. You will also be assisting Festival staff and Team Coordinators with administrative tasks, and taking down clear messages.

Who

This team requires volunteers with friendly outgoing personalities who work well under pressure. Office and telephone experience, with good communication skills, are a must.

When

The Festival Office operates pre, during and post Festival, from March 28th - 3rd of April. Hours pre and post Festival are 9am-5pm, during the Festival the office operates 8am-10pm. Volunteer for this team are required to complete 20 hours of work. Those signing up for pre-Festival shifts are required to work 10 hours during the Festival. Shifts usually take a ‘rolling’ format, e.g., afternoon, evening, morning on consecutive days.

How

All volunteers are required to complete online induction and training that will be available prior to the festival dates. Face-to-face training requirements will be advised by your Team Coordinator once you are confirmed as part of a team

Additional Information

Festival Office
Pre, During and Post Festival

CONTACT US

Address: Exhibition Park in Canberra 
                 Visitors by appointment only. 


Email: info@folkfestival.org.au

Phone/Office hours: 10am-4pm Monday-Friday.

Phone: +61 2 6262 4792 

Post: PO BOX 179, Mitchell ACT, 2911 Australia

ABN: 96 058 761 274

©2025 by National Folk Festival

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