Festival Office
Pre, During and Post Festival
The Festival Office is the main point of contact for information about the Festival for our patrons as well as NFF volunteers and staff. You’ll be answering questions and providing information, both in person and over the phone. You will also be assisting Festival staff and Team Coordinators with administrative tasks and taking down clear messages. This team also incorporates Lost Property, and a Patron support role, going out into the crowd for wayfinding and roving support, while also promoting the raffle.
Who
This team requires volunteers with friendly outgoing personalities who work well under pressure. Office and telephone experience, with good communication skills, are a must.
When
The Festival Office operates pre, during and post Festival, from March 20th - 30th of March. Hours pre and post Festival are 9am-5pm, during the Festival the office operates 8am-10pm. Volunteers for this team are required to complete 20 hours of work. Those signing up for Pre Festival shifts are required to work some hours during the Festival. Shifts usually take a ‘rolling’ format, e.g., afternoon, evening, morning on consecutive days.
How
All volunteers must complete the online safety induction as part of their application. Some teams may require additional training or briefings before the Festival. If this applies to your role, your Team Coordinator will advise you. Volunteers should also read any role-specific information or guides provided by their Coordinator.
Additional Information
