Ticket Office
Pre Festival and During Festival
The Ticket Office team is the first point of contact for most people coming to the Folk Festival. We provide tickets, wristbands, advice, and assistance to our patrons coming on site.
We manage two different offices at the top and bottom of the site and you will likely be rostered in both over the five days of the festival. Pre Festival hours will only be in the Wells Station Road ticket office.
Who
This volunteer position requires confidence in speaking to members of the public, good customer service skills, and being familiar with EFTPOS systems. Basic computer literacy is an essential requirement.
When
The Ticket Office team operates Pre Festival from March 22 and during the Festival, from the 25th to 29th of March, 7.45am-9pm. Volunteers for this team are required to complete 20 hours of work if only working during, and 24-30 hours of work if working both pre and during, and 30 if only Pre Festival (very limited).
How
All volunteers must complete the online safety induction as part of their application. Some teams may require additional training or briefings before the Festival. If this applies to your role, your Team Coordinator will advise you. Volunteers should also read any role-specific information or guides provided by their Coordinator.
Additional Information
